Privacy Policy - Silhouette Drift

At Silhouette Drift, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you visit our website or engage with our services.

We believe transparency builds trust. This document outlines our practices in clear terms, explaining what data we gather, why we need it, and what choices you have regarding your information.

By using our website, you acknowledge that you have read and understood this privacy policy. If you have questions or concerns about our data practices, please contact us using the information provided above.

Information We Collect

Information You Provide Directly

When you contact us through our website, you may provide:

• Your name and contact information including email address
• Any messages or inquiries you submit through our contact form
• Professional information relevant to your inquiry about our services

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Browser type and version
• Operating system and device information
• IP address and general location data
• Pages visited and time spent on our site
• Referring website or source that directed you to our site

Data Collected Through Cookies

We use cookies and similar technologies to enhance your experience and gather analytics. Cookie data includes:

• Session information to maintain functionality across pages
• Preference settings to remember your choices
• Analytics data to understand website usage patterns
• Advertising data to measure campaign effectiveness

For detailed information about cookies, please review our Cookie Policy.

Legal Basis for Data Processing

We process your personal data based on:

• Your consent when you submit information voluntarily
• Legitimate business interests in providing and improving our services
• Contractual necessity when processing inquiries about our services
• Compliance with legal obligations where applicable

Data Retention Periods

We retain your personal data only as long as necessary:

• Contact form submissions: retained for up to 24 months unless you request earlier deletion
• Analytics data: aggregated and anonymized after 14 months
• Cookie data: varies by cookie type, as detailed in our Cookie Policy
• Legal compliance records: maintained for periods required by applicable law

How We Use Your Information

Primary Purposes

We use the information we collect to:

• Respond to your inquiries and provide information about our services
• Maintain and improve our website functionality
• Analyze how visitors use our website to enhance user experience
• Ensure website security and prevent fraud
• Comply with legal obligations and protect our rights

Marketing Communications

With your consent, we may use your contact information to send relevant marketing communications about our services. You can opt out of these communications at any time by contacting us or using the unsubscribe mechanism in our emails.

Data Sharing with Third Parties

We do not sell your personal data. We may share information with:

• Service providers who assist with website hosting, analytics, and email delivery
• Professional advisors including lawyers and accountants when necessary
• Law enforcement or regulatory authorities when legally required

All third parties are contractually obligated to protect your data and use it only for specified purposes.

Analytics and Website Improvement

We use analytics tools to understand how visitors interact with our website. This helps us identify which content resonates with our audience, detect technical issues, and improve overall user experience. Analytics data is typically aggregated and anonymized, though some tools may collect individual session information.

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Security Measures

• Secure data transmission using industry-standard encryption protocols
• Regular security assessments and updates to our systems
• Restricted access to personal data on a need-to-know basis
• Employee training on data protection and privacy practices
• Secure storage systems with redundancy and backup protocols

Access Controls and Monitoring

We maintain strict access controls to ensure only authorized personnel can access personal data. Our systems are monitored for suspicious activity, and we have incident response procedures in place to address potential security breaches promptly.

Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities in accordance with applicable data protection laws. We will provide information about the nature of the breach, potential consequences, and measures we have taken to address the situation.

Your Rights

Under applicable data protection laws, you have several rights regarding your personal information:

Right to Access Personal Data

You can request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format within a reasonable timeframe.

Right to Rectification and Erasure

If your personal data is inaccurate or incomplete, you have the right to request corrections. You also have the right to request deletion of your personal data, subject to certain legal exceptions.

Right to Data Portability

You can request to receive your personal data in a machine-readable format or have it transferred directly to another organization where technically feasible.

Right to Object to Processing

You have the right to object to certain types of data processing, including processing for marketing purposes or based on legitimate interests. We will cease processing unless we have compelling legitimate grounds that override your interests.

How to Exercise These Rights

To exercise any of these rights, contact us using the information at the top of this page. We will respond to your request within 30 days. You may also lodge a complaint with your local data protection authority if you believe we have not addressed your concerns appropriately.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this privacy policy regularly to stay informed about how we protect your information. Continued use of our website after changes indicates your acceptance of the updated policy.